Privacy Policy

Information We Collect

At Sharpexpandtool, we collect information to provide better financial analysis services to our clients in Thailand and beyond. The data we gather helps us understand your needs and deliver relevant insights.

Personal Information

• Contact details including name, email address, and phone number
• Professional information such as company name and role
• Location data relevant to your business operations
• Communication preferences and subscription choices

Usage Data

We automatically collect information about how you interact with our website and services. This includes pages visited, time spent on our platform, and the features you use most frequently.

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our financial analysis services. We're transparent about these uses and keep them focused on legitimate business needs.

Data Protection Under Thai Law

As a company operating in Thailand, we comply with the Personal Data Protection Act B.E. 2562 (2019). This means you have specific rights regarding your personal information, and we have clear obligations about how we handle it.

We process your data lawfully and only for the purposes we've explained. If you have concerns about how we're handling your information, you can contact us directly or reach out to Thailand's Personal Data Protection Committee.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners who help us deliver our services effectively. Here's what you should know about these relationships.

Service Providers

• Cloud hosting services for secure data storage
• Email platforms for communication delivery
• Analytics tools to improve our website performance
• Payment processors for subscription management

These partners are contractually bound to protect your information and can only use it for the specific services they provide to us. We regularly review these relationships to make sure your data stays secure.

Legal Disclosures

We may share information when required by Thai law, court orders, or government requests. We'll notify you about such requests unless legally prohibited from doing so.

Data Security Measures

Protecting your information isn't just a legal requirement for us – it's fundamental to building trust with our clients. We use multiple layers of security to keep your data safe.

Technical Safeguards

• SSL encryption for all data transmitted to and from our servers
• Regular security audits and vulnerability assessments
• Access controls that limit who can view your information
• Automated backup systems with encryption at rest

Organizational Measures

Our team receives regular training on data protection practices. We maintain detailed records of data processing activities and have clear procedures for handling security incidents. If a breach ever occurs, we'll notify affected users and relevant authorities within the timeframes required by Thai law.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

When retention periods expire, we securely delete or anonymize your information. You can request early deletion of your data, though we may need to retain certain information for legal compliance.

International Data Transfers

Some of our service providers operate outside Thailand, which means your data might be transferred internationally. We only work with countries and companies that provide adequate protection for your information.

All international transfers comply with Thai data protection law and include appropriate safeguards like standard contractual clauses or adequacy decisions. We maintain records of these transfers and can provide details upon request.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience and help us understand how people use our services. You can control cookie settings through your browser, though some features may not work properly if you disable them.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand user behavior and improve our services
• Preference cookies: Remember your settings and choices
• Marketing cookies: Used only with your explicit consent

We don't use cookies to identify you personally unless you're logged into your account. Our cookie policy provides more detailed information about each type and how to manage them.

Your Rights and How to Exercise Them

You have several rights regarding your personal data under Thai law. We've made it straightforward to exercise these rights and will respond to your requests promptly.

• Access: Get a copy of the personal data we hold about you
• Correction: Update or fix incorrect information
• Deletion: Request removal of your data (subject to legal requirements)
• Portability: Receive your data in a common format
• Withdrawal: Remove consent for marketing or optional processing

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

Minor updates that don't affect your rights or how we use your data will be posted here with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.